๐Ÿ“œ Terms of Service

Fair terms for authors.
Not lawyers.

We wrote these terms the way we'd want to read them โ€” clear, direct, and honest about what you're signing up for.

Last updated: March 2026 ยท Effective: March 2026

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Plain English, not legalese
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Transparent billing
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You own your writing
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Cancel anytime
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Fair dispute process

What you're agreeing to

By creating a SkyCastle Press account, you agree to these terms. They govern your subscription, your content, and how we resolve disputes.

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Subscription & billing

SkyCastle Press is a monthly subscription service. Your billing cycle starts the day you subscribe and renews automatically every 30 days until you cancel.

Charges are made to the payment method on file at the start of each billing period. Prices are displayed in USD. We'll notify you at least 14 days before any price increase takes effect.

You can change your plan or cancel anytime from your account settings. Changes take effect at the next billing cycle โ€” your current access continues through the end of the period you've already paid for.

โœ“ No surprise charges โ€” ever
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Free trial & refund policy

We may offer a free trial period when you first sign up. During a trial, your card is not charged. At the end of the trial, your subscription activates automatically โ€” we'll send you a reminder email 48 hours before this happens.

Refunds: Because SkyCastle Press is a digital service and access to the platform begins immediately, we do not offer refunds for subscription fees already charged. If you cancel mid-cycle, you retain access until the end of your paid period โ€” we don't prorate or refund partial months.

Exception: If you experience a service outage that renders the platform substantially unusable for more than 72 continuous hours, contact us and we'll credit your account pro-rata for the downtime.

โœ“ Trial reminder sent 48 hours before charge
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Acceptable use

SkyCastle Press is built for authors writing books, stories, and long-form creative work. Use it for that and we'll never have a problem.

You agree not to use SkyCastle Press to:

  • Generate content that harasses, defames, or threatens real individuals
  • Produce and distribute content that sexualizes minors
  • Scrape, resell, or reverse-engineer the platform or its AI capabilities
  • Create content designed to deceive the public (disinformation, phishing, fraud)
  • Circumvent rate limits, access controls, or security measures
  • Violate any applicable law or third-party intellectual property rights

Violations may result in immediate account suspension without refund.

โœ“ Reasonable rules for creative professionals
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AI-generated content

SkyCastle Press uses large language models (currently Claude by Anthropic) to assist with writing, editing, and analysis. Here's what that means for your work:

You own what you create. Any content you write on SkyCastle Press โ€” including AI-assisted drafts, outlines, and edits you accept โ€” belongs to you. We make no claim over it.

AI suggestions are suggestions. SkyCastle Press generates text to help you write, not to write for you. You're responsible for reviewing, editing, and standing behind the final work you publish or distribute.

Accuracy isn't guaranteed. AI models can produce plausible-sounding but factually incorrect content. For non-fiction, always verify facts independently. We are not liable for errors in AI-generated suggestions you choose to incorporate.

AI capabilities evolve. We may update or change the underlying AI models powering SkyCastle Press. We aim to maintain or improve quality; if a model change meaningfully degrades functionality, we'll communicate it in advance.

โœ“ You own the writing. AI is just the tool.
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Account termination

You can cancel anytime. Cancel from your account settings โ€” no hoops, no retention calls, no guilt. Your data remains accessible through your paid period, then gets scheduled for deletion per our privacy policy.

We can suspend or terminate accounts that violate these terms, engage in fraud, or create legal risk for SkyCastle Press. In non-emergency cases, we'll give you 14 days' notice and an opportunity to respond.

Emergency terminations (illegal content, active fraud, security threats) may happen immediately without prior notice.

If we close your account for reasons not attributable to your conduct, we'll refund any prepaid subscription fees for unused time.

โœ“ Cancel is always one click away
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Limitation of liability

SkyCastle Press is provided "as is." We work hard to keep it reliable, but we can't promise it will be available 100% of the time or that every AI suggestion will be perfect.

We are not liable for: lost manuscripts (keep local backups), revenue you expected but didn't earn, or indirect losses caused by service interruptions or AI errors.

Our maximum liability to you in any 12-month period is capped at the total fees you paid to SkyCastle Press in that same 12-month period.

Some jurisdictions don't allow limitations on liability for certain types of damages. If you're in one of those jurisdictions, some of the above may not apply to you โ€” and that's fine.

โœ“ Plain English, no buried gotchas
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Dispute resolution

Talk to us first. If you have a problem with SkyCastle Press, email support@skycastlepress.com. Most issues get resolved within 48 hours. Seriously โ€” we prefer this to lawyers.

Governing law: These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules.

Informal resolution period: Before either party initiates formal legal proceedings, both parties agree to spend 30 days attempting to resolve the dispute informally in good faith.

Class action waiver: Any disputes must be resolved on an individual basis. You agree not to bring or participate in class-action lawsuits against SkyCastle Press.

โœ“ Humans first, courts last

Subscription quick reference

The key numbers and policies, at a glance.

Billing cycle
Monthly
Auto-renews, cancel anytime
Free trial
When offered
48-hr reminder before charge
Refunds
No refunds
Access continues to period end
Price changes
14 days notice
Before any increase takes effect
Liability cap
Fees paid (12 mo)
Maximum we owe in any dispute
Governing law
Delaware, USA
30-day informal resolution first

Changes to these terms

We'll tell you when something changes โ€” and give you time to decide if it's still right for you.

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How we handle updates

If we make material changes to these terms, we'll email you at least 14 days before the changes take effect. You'll have the option to cancel before the new terms apply if you disagree with them.

Minor, non-material changes (typos, clarifications, legal housekeeping) may be updated without notice. The "Last updated" date at the top of this page always reflects the most recent revision.

Continuing to use SkyCastle Press after a change takes effect constitutes your acceptance of the revised terms.

Questions about these terms?

We're a small team that actually reads our email. If something here is unclear or you want to talk through a specific situation, reach out.

Contact Support